Our approach to Personal Insurance? Be different. "We'll be glad to take care of it for you." Those words are spoken dozens of times each business day in our personal insurance department.In the instant response world of today, the personal touch is too often not part of the transaction. Having your agent tell you that something is taken care of is becoming the exception to the rule.
Some people are happy calling a 1-800 number, checking a web site for their personal insurance coverage, or dealing with a company-employed agent. But, homeowners insurance and auto insurance can be complicated. What happens when they have a question or need some advice? Who do they talk to that knows their situation? Really? How about when they have a claim problem? Who is their advocate? Who do they call that's on their side?
The answer is they call Connolly Ford Leppert, Inc. Our licensed and experienced personal account managers answer questions and provide advice. You'll talk to the same person every time, because one person handles your insurance. They get to know you so when you call with a question or a problem, the first 10 minutes aren't spent explaining who you are.
As an independent insurance agency we don't work for only one company. We have many insurance companies for many coverage situations. And at claim time, our customers have access to an in-house claims advocate who will guide you through the claim process.
If you're looking for something different, call us. We'll be glad to take care of it for you.
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